Services > Operations

OPTIMISING OPERATIONS

PMY provide ongoing technical and operational management services for venues, infrastructure and major events. We do this when clients either don’t have the inhouse technical capabilities or resources to manage their technology environment or want to transfer risk to a third party.

We work collaboratively with our clients to meet their exact needs, and can operate the full technology ecosystem or discreet elements within (e.g. network, video production). PMY support the development of in-house teams and transition to operations in a new venue or major event context.

Our holistic approach and ownership of outcomes allows our clients to take comfort in the safe, reliable and high-performing operation, maintenance and ongoing enhancement of their technology environment, such that they can focus on what they do best.

Our managed service clients gain access to PMY’s global technical, operational and management expertise and strong industry partner networks, robust systems and processes, 24-7 support and a talented pool of operational staff, on-ground, to service locally.

  • • Technical Support & Oversight
    • 24/7 Support / Troubleshooting
    • Event Day Operations
    • Staff Augmentation & Resourcing
    • AV Management
    • Content Scheduling & Scripting
    • Platform / Software Support
    • Annual Maintenance & Asset Renewal

  • • Network Services
    • Audio Visual
    • Broadcast and Video Production
    • Digital (Captive Portal)
    • Crowd and Operational Intelligence

 
 
 
 

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